“Fastest settlement ever.” That’s what people all over social media are saying about the confidential settlement announced by the lawyers of David Dao, the doctor who was dragged from a Louisville-bound United flight after refusing to give up his seat for flight crew. The settlement was reached less than three weeks after Dao’s violent ejection…
Days before Rick Wohlin and his wife Ruth were supposed to leave on their dream vacation to Sicily, a representative from his travel company, Overseas Adventure Travel (OAT), called Wohlin with some bad news. For some reason, the company had erroneously booked his return flight to the U.S. from the wrong city in Italy, a…
The Consumer Financial Protection Bureau has just filed a lawsuit against Navient, one of the nation’s largest student loan providers. The suit alleges that the loan servicer “cheated borrowers through shortcuts and deception” in violation of the Dodd-Frank Wall Street Reform and Consumer Protection Act, the Fair Credit Reporting Act, and the Fair Debt Collections…
Franklin Durst has us wondering what can be done when a company that owes you something goes out of business. Last April, a heating and air contractor installed a new air conditioner at his house in Hanahan, SC. And while he didn’t expect the unit to stop working just one month later, he thought he…
If you’re a frequent flier, you might think you’ve seen it all. Margie D., a paralegal from San Francisco who asked that I not use her full name, had flown 55 times on Virgin America in an 18-month period. She thought she had seen and heard it all, too.